SYNTEZA [Szkolenia - Konsulting]

Session no. 10

Solving problems.  Innovative action.

Beginning:

• "Follow-up" session consolidating the acquired knowledge and skills
  

- sharing experiences related to the application of newly learnt tools
- the analysis of Success Cards and checking the effects of work carried out between sessions

• What is creativity for me and how do I approach problems?
  

• Ice breakers - games for building up the atmosphere and creative involvement
  

1. Proactivity - introduction to the issue of solving problems

• Characteristics of proactive behaviours
  

- shaping the enterprising attitude necessary for a leader
- KAIZEN philosophy - a stimulus to self-development and a technique of continuous improvement

• The specificity of innovative thinking
  

- the techniques of stimulating one's own creativity
- learning style and creativity [mind maps as the method used to acquire knowledge]

• Habits limiting the creation of new solutions [in a person and organization]
  

2. Thinking styles and their influence on the effectiveness of actions

• 4 types of thinking skills
  

- strategic
- strengthening
- creative
- analytical

• Positive attitude - the element of potential [objective, optimism, realism]
  

• Negative attitude as the obstacle to development [indecisiveness, negative thinking, hurry]
  

3. Creativity and innovation in the team - counteracting professional routine

• Exploiting external sources of ideas  [discovery of areas such as 'the surrounding, others']
  

• Overcoming barriers and restrictions on the way to increase efficiency
  

- the analysis of virtues and weaknesses as well as chances and risks
- fighting routine and habits
- support and the generation of involvement
- principles of creative work: rational irrationality, relevance, diversity

• "Out-of-the-box" thinking and taking up professional challenges by the team
  

4. Solving problems and making decisions by the team

• "Brainstorming" and related techniques
  

• "Decision tree" - the art of making decisions
  

• Stages of solving problems "The Successful seven"
  

- opening for the problem and changing the way of thinking and selection of the problem to solve
- problem analysis
- looking for all possible solutions
- selection of the best solution
- implementation of the selected solution
- assessment of the implemented solution

5. Creativity in acting - simulation game

• The process of solving problems based on the "technique of 6 hats"
  

- case study in terms of the issues discussed during the session
- the effects of Participants' work and trainer's feedback

Conclusion of the Leader’s Skills Academy:

• Participants' conclusions and observations - summary of the series of workshop sessions
  

• The analysis of Success Cards and Further Study Cards - worked out between the sessions
  

- "5 important words", in other words, a short course of management
- to be continued, in other words, benefits from further self-development
- individual consultations
- selecting auxiliary literature