SYNTEZA [Szkolenia - Konsulting]

Session no. 4

Building effective task teams.

Beginning:

• "Follow-up" session consolidating the acquired knowledge and skills
  

- sharing experiences related to the application of newly learnt tools
- "my successes" individual analysis and summary of accomplishments

• Ice breakers - games for building up the atmosphere and creative involvement
  

1. "A good team is not created by itself" - subjectivity of the team members

• A skilful selection of employees - minimization of personal risk
  

- defining employees' potential
- model of effective cooperation based on the concept of team roles according to M. Belbin

• Integration of the team and focusing on important goals
  

- definition of principles as the factor influencing the atmosphere of task realization
- willingness and ability to share knowledge and experience
- the feeling of responsibility among team members

2. Stages of team development [spontaneous process and controlled process]

• Four-phase model of team creation  according to B. W. Tuckman
  

- forming - team in the period of chaos and uncertainty
- storm - team in the period of conflict
- normalization - team becomes a unity
- operation - team starts to act in a constructive way

• Team dynamics and leader's tasks in particular development phases according to S. Wheelen
  

3. Cooperation within a team and its significance for achieving common objectives

• SMART, in other words, an appropriately defined objective
  

• Success factors of the task team which is effective
  

- knowledge and acceptance of objectives
- the atmosphere based on trust and safety as well as good communication
- shared problem solving and making difficult decisions
- clear division of [leader's and employees'] tasks and responsibilities

• Conflict in a task team and efficient methods used for settling it
  

- individual styles of responding to conflict
- stages and methods of settling conflicts
- communication techniques to use in the conflict situation

4. Enhancing team involvement as the element having impact on effectiveness

• The effect of synergy, in other words, "a team can do more"
  

- factors influencing employees' satisfaction
- creating the cooperation which increases the efficiency of team work

• Principles of behaviour modification in the group
  

- enhancing positive behaviours
- the analysis of difficult attitudes and ways to regulate them

5. Building a team - simulation game

• The process of creation and management [group work]
  

- the analysis of effects from in terms of the issues discussed during the training

• Participants' observations and trainer's feedback
  

Conclusion of session no. 4:

• Trainer's and Participants' summary
  

- "brainstorming" - how will I use the techniques I have learnt in the team work?
- Further Study Card - establishing further steps in the process of improvement

• Individual consultations